Caroline Shen 

• licensed as Caroline Shen

My husband and I recently had the pleasure of working with Caroline to purchase our new home in Greenwich, and we were very happy with the experience. From start to finish, Caroline demonstrated a level of professionalism, expertise, and genuine care that exceeded our expectations. Caroline was consistently communicative throughout the entire process. She promptly responded to calls, emails, and text messages, keeping us well-informed and addressing any concerns or questions we had. This level of responsiveness made the home-buying journey as smooth and stress-free as possible. Caroline also demonstrated exceptional negotiation skills, advocating for our best interests throughout the entire process. She was adept at navigating potential hurdles and securing a deal that was favorable for my husband and I. It’s never easy being in a bidding war so it was good to have her in our corner. Beyond her professional competence, Caroline was a pleasure to work with. She maintained a friendly and approachable demeanor, creating a comfortable atmosphere during what can be a stressful process. As a Greenwich local for many years, Caroline was also able to suggest useful movers, contractors a...

Caroline is very knowledgeable of the local market. She is very responsive, patient and willing to listen to what we wanted. We are new to Greenwich so Caroline is so nice to share her knowledge of each neighborhood. When bidding in a seller's market, her expertise and connections in the market helped us put together a competitive offer within our budget. She is the best agent we have ever met.

Caroline was a huge help in our recent search and we ended up with a great house due to her tireless efforts. She spent more than six months looking at houses with us nearly every weekend until we found the right one and then helped us craft our bid and negotiate the sale. She has great connections and great local knowledge - both of which were essential in us getting the deal done. We highly recommend her!